Refund policy
Return and Refund Policy
We want every GlitchMeme order to arrive correctly and in excellent condition. Please review the following policy before purchasing.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery.
Please provide:
- Your order number
- A description of the problem
- Clear photographs showing the complete item and the issue
- A photograph of the shipping label when requested
Once the claim is reviewed and approved, we will provide a replacement or refund at no additional cost. You generally will not be required to return a damaged or defective item unless we provide specific instructions.
Size, Color, and Selection Errors
We do not accept returns, exchanges, or refunds when:
- The wrong size was selected
- The wrong color was selected
- The wrong product or design was selected
- The customer changes their mind
- The item does not fit as expected but matches the published size guide
- The shipping address was entered incorrectly
Please review the product description, color selection, and size guide carefully before completing your purchase.
Cancellations and Order Changes
Orders enter processing shortly after purchase. Cancellation requests and changes to the size, color, design, or shipping address are not guaranteed.
Contact us immediately if a change is needed. If production or fulfillment has already started, the order cannot be canceled or modified.
Print Placement and Color
Product photographs and mockups are provided to represent the design and garment as accurately as possible. Colors may vary slightly because of lighting, screen settings, garment dye variations, and the printing process.
Minor variations in print placement, scale, or color are not considered defects. A print-placement variation of up to approximately 0.5 inches may occur during production.
Lost, Delayed, or Undelivered Packages
If tracking shows no movement for an extended period or the package appears lost, contact us so we can investigate the shipment.
GlitchMeme is not responsible for delivery problems caused by an incorrect or incomplete address supplied during checkout. If a package is returned because of an address error, reshipment or replacement costs may be charged to the customer.
If tracking shows the package as delivered but it cannot be located, check with household members, neighbors, the carrier, and the local delivery office before contacting us.
Unauthorized Returns
Do not mail an item to the address shown on the shipping package without contacting us first. That address may belong to a fulfillment facility that cannot process customer returns.
Items returned without authorization may not be received, identified, refunded, or sent back.
Refunds
Approved refunds are issued to the original payment method. After a refund is processed, it may take approximately 5 to 10 business days to appear, depending on the bank or payment provider.
Original shipping charges are not refundable unless the product was damaged, defective, incorrectly produced, or the wrong item was delivered.
How to Report a Problem
Reply to your order-confirmation email or contact us through the Contact page on GlitchMeme.com.
Include your order number, a description of the issue, and the required photographs. Claims submitted without adequate information may take longer to review.
Consumer Rights
This policy does not limit any rights provided by applicable consumer-protection laws. Where local law requires a different remedy or return period, the applicable legal requirement will control.
Last updated: August 28, 2026